INVITATION

FUTURE FINANCIAL SERVICES & BANKING 2024

Topic: “Digital Financial services: Harnessing the power of Data and Artificial Intelligence to drive competitiveness and sustainable growth”

Friday, 20th December, 2024 | Cisco Webex Meeting

……….On December 20, 2024, International Data Group in Vietnam (IDG Vietnam) will organize the Future Financial Services & Banking 2024 webinar. Future Financial Services & Banking 2024 with the aim of sharing experiences in driving digital transformation, discussing advanced technological solutions in the financial sector to enhance management efficiency, and contributing to better services for banks and financial institutions.

……….In the context of Vietnam’s rapidly evolving economy, financial services have become one of the leading sectors in adopting technology, particularly artificial intelligence (AI) and big data analytics. According to the State Bank of Vietnam report, by the end of  October 2023, around 70% of commercial banks had implemented AI technology in areas such as risk management, fraud detection, and customer service personalization. Many banks have deployed 24/7 chatbot systems to assist customers, helping to reduce response times by 50% and enhance user experience. Additionally, the proportion of transactions conducted through digital channels in some banks has surpassed 90%. According to research from analysts, banks that adopt digital technologies can achieve revenue growth of up to 20% annually. Notably, since the beginning of 2024, many banks have reported significant improvements in profitability by optimizing operations through AI. Specifically, the pre-tax profit for the banking sector in Q2/2024 reached approximately 76.1 trillion VND, up 23% compared to the same period last year. In addition to digital transformation, banks are also focusing heavily on green banking, with significant investments in sustainable development, environmental protection, and social contributions. According to the State Bank of Vietnam’s report, outstanding green credit reached over 564 trillion VND, accounting for about 4.4% of the total credit in the economy.

……….The government’s policies on the application of technology in the financial sector have facilitated the strong development of the industry. In the securities sector, the use of big data analytics has provided investors with deeper insights into the market. Many securities companies have developed online trading platforms using AI to predict market trends, helping investors make more accurate decisions. According to a report from the Ho Chi Minh City Stock Exchange, the number of newly opened securities accounts doubled in 2023, reaching approximately 5 million accounts. The insurance industry has also embraced AI to analyze customer data; a recent study shows that insurance companies using AI have recorded a revenue growth of up to 30% compared to the previous year. Leveraging the power of data and artificial intelligence not only enhances the competitiveness of the financial sector but also opens up sustainable growth opportunities for businesses in an increasingly globalized economy.

……….Identifying the key and prospects of applying technology in the financial sector, the Future Financial Services & Banking 2024 2024 will focus on presenting the latest trends, experiences and technological solutions in applying data and AI to optimize financial services, improve efficiency and security, as well as promote development, ensure competitiveness and build a sustainable digital financial system, meeting the development needs in the digital economy, with the theme “DIGITAL FINANCIAL SERVICES: HARNESSING THE POWER OF DATA AND ARTIFICIAL INTELLIGENCE TO DRIVE COMPETITIVENESS AND SUSTAINABLE GROWTH”. The conference is expected to have the participation of speakers who are leaders of the State Bank of Vietnam, commercial banks, information technology corporations, leaders of securities businesses, insurance services, financial services companies, financial institutions, and leaders of domestic and international information technology and information security corporations.

……….The conference will include the following outstanding presentations:

……….● AI in Personalizing Data for Financial and Banking Services Aimed at Customer Development and Retention

……….● Risk mitigation solutions in Payment Systems and Anti-Money Laundering in the Digital Economy

……….● Application of Data and AI in Transforming Operational Models, Strategic development, and building competitive advantage: Challenges and Solutions

……….● Leveraging AI to Optimize Processes, Predict Markets, Enhance Transaction Efficiency, and Manage Investment Strategies in the Securities Industry

……….● Digital Transformation and Cloud Computing Applications to Redefine and Enhance Customer Experience in the Insurance Sector

……….The conference will be online on the Cisco Webex Meeting platform and Fanpage Facebook. It is expected that the conference will attract the participation of more than 300 online guests, including leaders of state management agencies on financial services, leaders of banks, financial institutions, securities, insurance, leaders of domestic and international information technology and information security corporations as well as press and media units.

……….To register for sponsorship, presentations and participation in activities in the event, please contact generation:

Attendance Registration	Presentation Registration	Sponsor Registration
Mr. Ta Minh Khoi Address:  57 Ho Tung Mau,  District 1, Ho Chi Minh City Mobile: +84 706 049 954 Email: attendees@idgv.vn	Mr. Le Quang Nhat Tien Address:  57 Ho Tung Mau,  District 1, Ho Chi Minh City Mobile: +84 384 949 293 Email: content@idgv.vn	Ms. Dong Ngoc Thao Address:  57 Ho Tung Mau, District 1, Ho Chi Minh City Mobile: +84 367 227 338 Email: thao_dong@idgv.vn