In 2022, overcoming the period of negative impacts from the Covid-19 epidemic, Vietnam’s banking industry is gradually shaping the path and making outstanding breakthroughs. According to the Institute of Financial Strategy and Policy, the current outstanding balance of individual consumer households on GDP in Vietnam is about 30%, much lower than Malaysia, Thailand and China. In Vietnam, only 8-10% of the population has a credit card, while this rate in Singapore is 95%. Thereby, the State Bank of Vietnam declared that only in the first quarter of 2022, credit grew by 5.04%. This is a positive signal in the effective economic recovery process of the Government. Thanks to the impressive retail credit growth, banks have been able to maintain the growth rate, create added values, and timely support customers in the most difficult times. According to the evaluation, retail credit is the “key” to help the banking industry circulate the life-line of the economy at all times.

In this regard, the Vietnam Retail Banking Forum 2022 will focus on opportunities and challenges in the potential market of retail banking services; diversifying retail banking products and services: safe – convenient – fast; information technology and security solutions contribute to improving the efficiency of retail banking operations, with the theme POTENTIAL MARKET, MULTIPLE SUPPLIERS, DIVERSITY OF INNOVATION SERVICES, START-UP, OPPORTUNITIES AND CHALLENGES FOR DIGITAL TRANSFORMATION & IT APPLICATION IN RETAIL BANKING ACTIVITIES, FINTECH. The event consists of 1 keynote and 2 discussion sessions running concurrently. In the morning, there will be a Keynote session on the potential market for retail banking services. In the afternoon, there will be 2 discussion sessions running concurrently. The discussion session 1 will focus on diversifying retail banking products and services: safe – convenient and fast. The discussion session 2 will introduce information technology and security solutions that contribute to improving the efficiency of retail banking operations. Additionally, under the framework of the forum, there is also an announcement and honoring ceremony for the Vietnam Outstanding Banking Awards 2022. This is an annual award organized by IDG Vietnam in collaboration with the Vietnam Banks Association (VBA) to seek out and honor banks with innovative products and services in the year, digital transformation achievements that contribute to improving the efficiency of retail operations in particular and the operation of the banking industry in general.

The Vietnam Retail Banking Forum will be held in a traditional format in Ho Chi Minh City and virtually on the Cisco Webex platform. The forum will expectedly attract about 500 delegates, who are leaders of the State Bank of Vietnam and its subordinate departments and agencies, leaders of the Vietnam Banks Association, associations, finance and banking clubs; banking units, Fintech companies, financial service companies and consulting units; domestic and international companies, IT groups and media units, etc.