Mr Hien is a Customer Experience Specialist with 20 years of experience working for large foreign organizations. With his experience, Mr Hien has successfully consulted and implemented many large information technology projects of business complexity under a centralized management model for more than 500 customers in banking, telecommunications, hospital, public administration, domestic and foreign service providers with more than 5000 deployment points.

As Chairman and CEO, Mr Hien has led and turned Miraway into the leading brand in Customer Experience Management in Vietnam and the technology solutions provided by Miraway are capable competitiveness with technology solutions of countries in the region and around the world